A framework for leadership in a TQM context. En : Journal of management related research theory development and application
1996
RM
366
This article provides a view of leadership in a TQM context. It builds upon traditional theories of leadership and TQM concepts and practices, and incorporate stakeholders theory from the strategic management literature. Thus, the framework integrates three components : the visionary leadership role of top management, the leadership behaviors of all employees, and the influence of external stakeholders.
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