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Knowledge management in the public sector: an online presence as a tool for capture and sharing

2013-04

LC/CAR/L.351
LC/L.3541

This study examines two knowledge management processes, namely knowledge capture and retention and knowledge sharing, in the context of the Caribbean. It provides theoretical backgrounds of the processes and specifically looks at the advantages for and barriers to knowledge management in the public sector. The study suggests that by using existing information and communication technologies (ICTs) to create an online presence, the Caribbean public sector can already move towards achieving some knowledge capture and retention and knowledge sharing goals. The study concludes by evaluating through use of a checklist of the online presence of development agencies present in the Caribbean.

Includes bibliography

Comisión Económica para América Latina y el Caribe (CEPAL) - Biblioteca Hernán Santa Cruz

Héctor Aracena

Biblioteca CEPAL, Edificio Naciones Unidas, Av. Dag Hammarskjold 3477, Santiago, Chile

(+56-2) 2210-2337


Dirección: Av. Mariscal Antonio José de Sucre N58-63 y Fernández Salvador Edif. Olade - San Carlos, Quito - Ecuador.

Web: www.olade.org

Teléfonos: (593 2) 259 8122 / 2598 280

Correo: realc@olade.org

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Desarrollado por: Aikyu-Systems