Guía metodológica para la administración de proyectos del departamento de Proyectos Especiales de Neón Nieto S.A.

Acuña-León, Marco

2017-09-20T20:59:11Z

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Proyectos Especiales de Neón Nieto S.A.

Proyecto de Graduación (Maestría en Gerencia de Proyectos) Instituto Tecnológico de Costa Rica, Área Académica de Gerencia de Proyectos, 2017

The main objective of this academic research project is to propose a methodological guide for project management in the Proyectos Especiales department at Neon Nieto S.A., which will allow it to maximize the chances of successful projects. In order to describe the current situation for the project management processes, the members of the Proyectos Especiales department were interviewed, the projects activities flow was observed and documented, finally a SWOT analysis was made to identify the relevant aspects for the analysis and proposals. The current activities were qualitatively evaluated against a selected project management standard, in this case the PMBoK® 5th edition, resulting that they are equivalent to a 30% of the processes suggested by the standard. Based on this analysis, the opportunities and needs were identified, determining that the organization's expectation is to develop its own project management model that will enable it to carry out activities in a standardized way and increase the chances of obtaining the expected benefits of the projects. To achieve the expectation, a methodological guide is proposed with 23 processes developed with their respective assets to document the projects life cycle, this are equivalent to 49% of the processes suggested by the standard and represent a 63% improvement compared to the current condition. To start using the guide, an implementation plan is suggested with an approximately duration of 41 weeks and an estimated cost of ¢ 27 720 000, considering the development of pilot projects to validate and adjust the proposed processes and assets.

Administración de proyectos; Ciclo de vida; Procesos; Guía metodológica;